Bestnetcraft - HelpDesk application
Need an Online HelpDesk to help,assist,enlighten,guide or hold the hands of your Customer/Visitor to render effective Customer relations management ?
This online HelpDesk application written in optimized CGI scripts, will offer highly effective Customer service in realtime with little overhead in terms of resources.
Online Help Desk available always around the clock - 24 Hour /365 days
Help Desk is private and confidential - between you and your visitor
Option of leaving a message when your people are busy
Built-in protection to prevent an user from sending multiple messages at the same time
Facility to record the entire transcript for future reference
Facility to read the messages anytime by the HelpDesk personnel or the SuperUser
Simple and effective browser based User interface
Monitor the conversation unobtrusively under the Management mode
Visual /aural alarm to indicate the presence of a Visitor
Optimized CGI script to keep the use of server resources low
Driven by the server - Requires no extra plug-in modules for your visitor
Faster performance and instant response from your visitor's browser
Customization is possible in tune with the design of your Website
Filter out flame or foul language
Isn't it time you added this User-friendly functionality to your Online business at down-to-earth prices ? Manage Customers online - the easy way ! Solution to your Customer relations problems is only a click away.
Free CGI/Perl scripts,ebooks and customized Web services
at down-to-earth prices.
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